Anonymous
map-marker Columbus, Ohio

Loan mishandled

I requested a reloan and was told I'm not eligible until Monday because of my monthly pay cycle. The representative failed to ask if I was just paying or reborrowing. I could have waited to pay the loan off until Monday
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User's recommendation: Don't use

Amerigo Qzs
map-marker Doylestown, Pennsylvania

My payment was 40 days late but it was paid in full later will be able to get another loan

I was they say I was late with my payment it was a bad time going on at that time and forgot to pay it on but it was paid back can you tell me if I can get another loan if gso please me know
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User's recommendation: Pay ontime

Maesyn Vwd
map-marker Indianapolis, Indiana

This store recently changed and not for the better I have been coming here for several year and the old manager was nice and polite but the ladies running the operation are condensending

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Service and and attitude the new management sucks I have been a customer for years I will never go there again I went I. There the other day they told me I need a bank statement and current check stub and id get there said I need my social security card but didnt tell me that the other day and for their info your social security card isnt supposed to be use as an indentification plus printed out what comes up when I go on line for bank information wasnt the cover sheet she wanted so she talked to with little respect and talked down to me I will never go to you guys again once my cti loan is paid your company can go to ***
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User's recommendation: Don’t go there

Debra F Lew

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Verified Reviewer
| map-marker Covina, California

Unauthorised payment

My husband borrowed $255.00 payday loan and before the loan was due he dead. I'm called check in cash and told him ,not to take the money from our bank account they stated they would not. Social security took his monthly payment back and no money in account, but the bank give them the $300.00 before the money was returned. I was told that they needed his death certificate and they would refund it. But it has been months and now they said they will not refund. They are liars, and dishonest. Do not use them N
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Loss:
$300
Pros:
  • Unprofessional
Cons:
  • Customer service

Preferred solution: Full refund

User's recommendation: Never use them

Anonymous
map-marker Greensburg, Pennsylvania

These ppl are horrible, trying to get them to release my title after the debt was paid off took forever... nobody knows anything, very compartmentalized

This company is ran by some very incompetent people. It takes them forever to do anything... I'm still waiting for them to realse my title... they're very rude and I keep getting the run around every time I call..
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User's recommendation: Let an attorney handle it

Anonymous
map-marker Varina, Virginia

Excellent customer service

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Very professional answer all your questions and very pleasant I am thankful because they are there when you're in a crunch I am paid in full closed account thank you Quetta and Sharmetra for being so kind and welcoming me in your place of business. Happy Holidays may God continue to bless you and yours always
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User's recommendation: You must pay back in 30 days or interest will eat you alive

Anonymous

Refund

This user by name Fc stunna figure some way 2 get my card # and was purchasing items without my approved.
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Rudolpho Qjk
map-marker Chicago, Illinois

Local store closed during business hours

Sign in window states they will b open from 2-6..i have been waiting over an HR now...no one's here.
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Preferred solution: Let the company propose a solution

User's recommendation: Change sign or b open

Anonymous
map-marker Sanford, North Carolina

Because I was approved for 200 hundred dollars and then was told I couldn't get it.

They are liars.They told me I was approved for 200 dollars and then tell me I couldn't get itno I would notno I would not
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Cornelius S Ucu
map-marker Montgomery, Alabama

Not available

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Updated by user Jan 15, 2020

I have copies of the payments I've been making

Original review Jan 15, 2020
No options to pick from phone Calling for the regional manager for the Montgomery area
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Pros:
  • Unprofessional
Reason of review:
Policy on deceased customer

Preferred solution: Full refund

Anonymous
map-marker Fair Oaks, California

They cant help pay day loan

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so they couldn't give me.a loan after i paid off my installment loan she say you have no file come back monday no manager there she can't help me you take my money but can't give me a loan ok Rancho Cordova CA 95670
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Tamra S Yvp
map-marker Belleville, Illinois

I need to have an issue clarified

Set up auto payments cause behind on a lot of payments. Need amount they are taking out.
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Reason of review:
My fault I got behind

Preferred solution: Pay

Scott w Shv
map-marker Chicago, Illinois

Why is your manager rude nd pushy

I will call you or yocall me
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Anonymous
map-marker Newark, New Jersey

If sign says 10 they need to be opened by 10 not 11

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I came in to pay the check the door said 10 , 10 minutes after 10 I'm knocking on the door and guys just ignoring me wouldn't come to the door and say oh I forgot the keys or whatever but he just left me standing out there for a while to 11 before I can get in there I needed to be at the hospital and he just made me wait
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Saraih Aav
map-marker Birmingham, Alabama

Why y'all didn't take my gift card when y'all website says y'all do

Need to speak to someone
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Cons:
  • Help me with this
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Want to know why website says different than store

Tracyann Sls

A wierd phone call regarding your company

saying that they were felony charges against me pending because of Check Into Cash.
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About

Summary

Check Into Cash is a US based payday advance company, with its general office in Cleveland, TN. The company provides its services in online mode, through its official website and operates more than 1000 plus Check Into Cash centers throughout US. The cash advance provided by Check Into Cash may be receive by the client the next day after application was posted. The process of advance withdrawal includes provision to the customer service representative of a check with booked amount and the fee, photo ID along with a number of documents. Check Into Cash official press release states, that loans by the company are confidential and trusted.

Check Into Cash reviews and complaints

Check Into Cash is ranked 158 out of 1016 in Loans and Mortgages category

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